Should I call my insurance company or a roofer first?
If you’re not sure there’s damage, find out what’s actually up there first. If water is coming in, call your insurance company now and protect the house.
Read the full answerYour home deserves a contractor who owns the outcome.
Roof replacement in Lexington and Cincinnati/NKY, with straight answers, full photo documentation, and no pressure.
Not sure what your roof needs? That’s what the inspection is for.
- 5.0 Google rating
- CertainTeed ShingleMaster
- 10-yr workmanship warranty
Rated 5.0 on Google.
Google
I recently had UnderCover replace our roof, and we couldn’t be happier with the results. From the initial inspection with Christian to the final walkthrough with Adam their team was very professional and transparent. We received a fair, detailed quote and there were no surprises. They communicated every step of the way. The crew was efficient, completing the job in one day! They took great care to protect my landscaping. They really did an amazing job of the cleanup. I feel very blessed that we have our new roof it made our home look very nice. I highly recommend UnderCover Roofing.
Google
We had a wonderful experience with UnderCover Roofing!! They were very knowledgeable and helpful with the insurance process (Christian worked in insurance previously). They were also very honest about some items that were not quoted correctly in the original contract and adjusted the additional cost in a way that was very fair/appropriate. I would highly recommend them to anyone needing to replace their roof!
Google
I had a great experience with Undercover Roofing. The workers were kind and always arrived on time, which made the whole process smooth. Christian and Addam were both super easy to talk to and easy to get a hold of if I had farther questions. I’d definitely recommend them to my family and friends — the company is truly exceptional.
Google
Undercover Roofing just replaced my roof and did an excellent job. Their professionalism and communication was top-notch. Their workers were amazing. They knew exactly what they were doing. I was super impressed with their cleanup and their timely response in this huge job. I very rarely recommend companies anymore, but I was here for the entire process and witnessed the work ethics of the workers and the owners and highly recommend them if you have any Roofing jobs. They did an outstanding job and staying in touch with me the entire time Christian and Addam were both professional and amazing. I highly recommend this company.
Google
Adam Louis and Taylor Davis are some of the best people to work with. Great communication through the whole process and broke everything down easy to understand what was being done or needed to be done.
Adam's team came in early in the morning and worked fast and efficient getting the new roof put on just about a half of day. The yard was cleaned up nice and no signs they where here except for the advertisement sign in the front yard.
I would highly recommend undercover roofing just alone the price and honestly of these guys won me over.
Google
Christian and Addam were so kind and attentive to what we could afford. It was a pleasure meeting and doing business with them. The new roof looks awesome and the workers did a great job. I am happy to recommend them!
Roofs first. Gutters and siding too.
Every job starts with the same inspection and photo record. We replace; we don’t sell repairs.
Roof Replacement
Full tear-off. Every layer photographed before it’s covered.
View serviceGutters
Seamless gutters that move roof water away from the house.
View serviceGutter Guards
Keep leaves and debris out, and let the water in.
View serviceVinyl Siding
New siding, with what’s behind it checked and photographed.
View serviceFORTIFIED Roofing
Built to the IBHS FORTIFIED standard and verified by a third party.
View serviceInsurance Restoration
Storm damage documented, scoped accurately and built right.
View service
What happens after you call.
An inspection, a straight answer with photos, then a roof built and documented. The decision stays yours.
A thorough inspection.
We inspect the roof, flashing, ventilation and attic where we can get in, and photograph every finding.
Straight answers and options.
Photos and plain language. Standard and FORTIFIED priced side by side.
Built and documented.
Most roofs take 1 to 3 days. You get the full photo record and your warranty paperwork at the walkthrough.
- Tell the truth.If it doesn’t need replacing, we say so.
- Document everything.Every layer photographed before it’s covered.
- Communicate clearly.You always know what’s next, and who to call.
- Own the outcome.If something goes wrong, we make it right.
Dealing with storm damage? Get the insurance side explained.
Christian ran a Lexington insurance agency for 15 years. These are his plain answers to the questions homeowners ask most.
What does an adjuster actually look for?
Damage that matches a covered event, across the whole roof, and how it compares to normal wear. We’re at the adjuster meeting to show what we documented.
Read the full answerWhat if my claim gets denied?
Read the letter first. It should say why. Then ask your insurance company what it was based on, what they would consider, and what your policy allows for next steps.
Read the full answer
See our work before you hire us.
Real Lexington roofs, before and after. Drag the handle, or use the arrow keys, to compare.
Lexington, KYFORTIFIED roof · SKH grantCompleted Aug 2026
FORTIFIED roof
Weathered brown shingles torn off to the deck. New charcoal roof with synthetic underlayment, new drip edge and new chimney flashing.
Built through Strengthen Kentucky Homes, the state’s FORTIFIED roof grant program. About the grant
Lexington, KYInsurance claimCompleted Oct 2026
Insurance claim
Full tear-off to the deck, a new roof over the dormer and main slopes, and the yard cleaned up after.
Lexington, KYRetail replacementCompleted Jun 2026
Retail replacement
Front and rear slopes replaced. Old box vents photographed at inspection; clean new gable and ridge lines.
More homeowners, in their own words.
Google
Christian was patient in waiting on me to make my decision! Once I made the decision to have Undercover Roofing to do my roof, he was on it the following week! The crew were very nice and timely in their work.
Google
This company is great. Christian and Adam are very friendly and knowledgeable. They had great workers that took care of replacing the roof and gutters. They cleaned up exceptionally by picking up shingles and getting all the nails up. I am also letting them get me a price on replacing my from entry door. I highly recommend this company. Thanks Christian and Adam for being professional 👏
Google
Undercover Roofing team went above and beyond in handling my roof replacement project. They were attentive to my timeline request and completed the work exceeding expectations. The services are reasonably priced.
Addam and Christian, thank you for the exceptional customer service.
Google
We found Undercover Roofing via Angie’s list. What a blessing! Christian and Addam met us out at our new property right away and were able to get our beautiful roof on quickly before an approaching storm. The extra care and effort they show is unmatched!
Google
Very professional and we are pleased thus far.
Real photo: Christian Moore and Addam Lewis on site
Owned and run by an insurance insider and a home builder.
Between them, 30 years on the insurance side and the construction side of a roof replacement.
- Christian MooreOwned and ran a Lexington insurance agency for 15 years.
- Addam Lewis15 years as a home builder, building houses from the ground up.
Questions homeowners ask us most.
- What happens at an inspection?
- We inspect the roof, flashing, ventilation and the attic where we can get in. Every finding is photographed, and we walk you through what we found.
- Do you do roof repairs?
- No. We can’t warranty a repair properly, so we don’t sell them. If your roof doesn’t need replacing, we’ll tell you.
- Do you handle insurance claims?
- We handle the construction side: we document the damage and prepare an accurate scope. If you want us to, we take over all communication with your insurance carrier, and we’re at the adjuster meeting. How insurance restoration works
- Is every UNDERCOVER roof FORTIFIED?
- No. FORTIFIED is an upgrade you choose, built and documented to the IBHS standard. What FORTIFIED changes
- How long does a replacement take?
- Most take 1 to 3 days, depending on the roof and the weather. You’ll know the schedule and your project lead before work starts.
- Do you offer financing?
- Yes, through Hearth. See financing options
Schedule your inspection.
We inspect it, photograph what we find and tell you plainly what it needs. If it doesn’t need replacing, we’ll say so.
- NextWe call you to confirm a time. [RESPONSE WINDOW]
- HoursMon–Sat, 8am–5pm
Prefer to call? (859) 300-0710
Thanks. We’ve got it.
Here’s what happens next.
- 1We call you to confirm a time.
- 2One of us inspects the roof and photographs every finding.
- 3You get a photo report and a straight answer.
Questions before then? Call (859) 300-0710.
Planning ahead? Financing is available through Hearth. See financing options