Built by an insurance insider and a home builder.
UNDERCOVER is owned by Christian Moore and Addam Lewis. Between us we’ve spent 30 years on the two sides of a roof replacement most homeowners find hardest: the insurance side and the construction side.
- 5.0 Google rating
- CertainTeed ShingleMaster
- 10-yr workmanship warranty
- [FORTIFIED credential wording — confirm]
Fifteen years on the insurance side.
Before UNDERCOVER, Christian owned and ran an insurance agency in Lexington for 15 years. [CONFIRM: name the agency, or keep it generic] He sat with homeowners after storms, read the policies and saw how claims were reviewed. He also saw how often homeowners were left guessing, by contractors who overpromised and by paperwork nobody explained.
That’s why we document every inspection the way a carrier needs to see it: the whole roof, not just the worst spot, with photos and plain notes. And it’s why Christian explains how your policy and the claims process generally work before you make a call.
Fifteen years building homes from the ground up.
Addam spent 15 years as a home builder, on ground-up construction. [COMPANY NAME / NOTABLE BUILDS — confirm] He knows what’s under the roof: how the framing carries it, where water goes when flashing fails, and why decking and ventilation decide how long the shingles last.
On a replacement, that means the deck gets inspected properly after tear-off, flashing gets replaced rather than caulked, and any problem we find in the structure is photographed and explained before anything is covered.
In Christian’s words.
[ONE OR TWO LINES IN CHRISTIAN’S WORDS — the moment or reason. Do not invent.]
Four rules. Every job.
They decide what we say and what we build.
- Tell the truth.If it doesn’t need replacing, we say so.
- Document everything.Every layer photographed before it’s covered.
- Communicate clearly.You always know what’s next, and who to call.
- Own the outcome.If something goes wrong, we make it right.
Get a straight answer about your roof.
Schedule your inspection. We’ll photograph what we find and explain it plainly.
- NextWe call you to confirm a time. [RESPONSE WINDOW]
- HoursMon–Sat, 8am–5pm
Prefer to call? (859) 300-0710
Thanks. We’ve got it.
Here’s what happens next.
- 1We call you to confirm a time.
- 2One of us inspects the roof and photographs every finding.
- 3You get a photo report and a straight answer.
Questions before then? Call (859) 300-0710.
Planning ahead? Financing is available through Hearth. See financing options