Draft — pending Christian review

Fifteen years inside an insurance agency. Straight answers.

Christian owned and ran a Lexington insurance agency for 15 years. These are the questions homeowners ask most after a storm, answered plainly.

  1. Should I call my insurance company or a roofer first?

    If you’re not sure there’s damage, find out what’s actually up there first. If water is coming in, call your insurance company now and protect the house.

  2. What does an adjuster actually look for?

    Damage that matches a covered event, across the whole roof, and how it compares to normal wear. We’re at the adjuster meeting to show what we documented.

  3. What if my claim gets denied?

    Read the letter first. It should say why. Then ask your insurance company what it was based on, what they would consider, and what your policy allows for next steps.

Want to know what’s on your roof?

Schedule your inspection. We photograph what we find and explain it plainly.

  • NextWe call you to confirm a time. [RESPONSE WINDOW]
  • HoursMon–Sat, 8am–5pm

Prefer to call? (859) 300-0710

What do you need?

Have you filed a claim yet?Storm damage only

Any answer is fine. It helps us prepare.

How old is the roof?Skip for gutters or siding

Where’s the house?

Who should we ask for?

How do we reach you?

When’s the best time to call?

Look right?

We only use your information to schedule your inspection and respond to you.